Privacy Policy elit88 — Your Data, Our Responsibility

1. Introduction

Elit88 ("we", "the Company") values your privacy. This Privacy Policy explains how we collect, store, use, and protect the personal information you provide to us when registering and using the platform at elit88.app.

We understand that your trust is the most valuable asset we hold. Every decision regarding data handling is made with the interests and safety of our members as the top priority. This policy applies to all users of the elit88 platform, including our website and mobile app.

By accessing or using elit88's services, you confirm that you have read, understood, and agreed to this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to delete your account.

2. Personal Data We Collect

We collect various types of information depending on how you interact with our platform. The following are the main categories of data we collect:

2.1 Information You Provide Directly

• Registration Information: Full name, date of birth, gender, identification card or passport number.
• Contact Information: Email address, mobile number, residential address.
• Financial Information: Bank account number, bank name, account holder name for withdrawal purposes.
• KYC Documents: Copies of identity card, passport, utility bill, or other requested verification documents.

2.2 Information Collected Automatically

• Device Data: Device type, operating system, phone model, unique device identifier.
• Network Data: IP address, internet service provider (ISP), approximate geographical location.
• Usage Data: Games played, bets placed, login and logout times, pages visited.
• Cookie Data: Session cookies, preference cookies, and website performance analytics data.

3. How We Use Your Data

Every piece of data we collect has a clear and legitimate purpose. We do not use your data for any purpose not stated here:

Purpose of Use	Types of Data Used	Legal Basis
Registration & account management	Identity data, contact data	Contract performance
Deposit & withdrawal processing	Financial data, identity data	Contract performance
KYC verification & fraud prevention	KYC documents, device data	Legal obligation
Customer Support	Contact data, usage data	Legitimate interest
Platform improvement & analytics	Usage data, cookie data	Legitimate interest
Promotional communications (with consent)	Contact data	Consent

We will not use your data for automated profiling that produces legal effects on you without human involvement in the decision-making process.

4. Data Sharing and Disclosure

Elit88 does not sell, rent, or trade your personal data to any third party for marketing purposes. However, in certain limited situations, we may share your information with the following parties:

4.1 Third-Party Service Providers

We engage trusted service providers to support platform operations, including payment processing, identity verification, cloud services, and analytics. All providers are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.

4.2 Legal and Regulatory Requirements

We may disclose your data when required by law, court order, or direction from a legitimate law enforcement agency. In such cases, we will endeavour to notify you unless prohibited from doing so by law.

4.3 Business Transfers

In the event of any merger, acquisition, or sale of company assets, members' personal data may be transferred as part of the business assets. You will be notified in advance and given choices regarding your data in such situations.

5. Cookies and Tracking Technologies

The elit88 platform uses cookies and similar tracking technologies to enhance your user experience. Cookies are small text files stored on your device when you visit our website.

5.1 Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled.
• Performance Cookies: Collects information on how you use the platform to help us improve our services.
• Preference Cookies: Stores your personal settings such as preferred language and display preferences.
• Analytics Cookies: Used to understand aggregate usage patterns for platform improvement purposes.

5.2 Managing Cookies

You can manage and delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect platform functionality and prevent you from logging in or using certain features properly.

6. Data Security

We implement a comprehensive range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:

• Data encryption in transit uses TLS 1.3 and 256-bit SSL protocols.
• Data encryption at rest uses AES-256 algorithm for all sensitive data.
• Role-based access control — only authorized personnel may access member data, and all access is logged in detail.
• Regular security audits by independent parties to identify and address system vulnerabilities.
• Two-factor authentication (2FA) for all member accounts and internal staff accessing sensitive systems.
• Real-time threat monitoring uses a continuously updated intrusion detection system.

While we take all reasonable steps to protect your data, no security system can be fully guaranteed. In the event of any data breach affecting your information, we will notify you within 72 hours via your registered email.

7. Data Retention Period

Elit88 retains your personal data for as long as your account is active or as needed to provide services to you. When an account is closed, we retain certain records for the period prescribed by applicable legal and regulatory requirements.

Generally, financial transaction data and wagering records are retained for at least 5 years after account closure to comply with anti-money laundering (AML) requirements and applicable tax laws. Data that is no longer needed will be securely deleted or anonymized.

8. Your Personal Data Rights

As an elit88 member, you have the following rights regarding your personal data that we hold:

• Right of Access: You may request a copy of all personal data we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete data.
• Right to Erasure: You may request deletion of your personal data, subject to our legal obligations.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
• Right to Portability: You may request your data in a machine-readable format for transfer to another platform.
• Right to Withdraw Consent: You may withdraw consent for optional processing at any time without affecting activities already carried out.

To exercise any of the above rights, contact our support team via live chat on the website. We will process your request within 14 working days.

9. Changes to the Privacy Policy

Elit88 reserves the right to modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When we make significant changes, we will notify you via a prominent notice on the website or by email to your registered address.

The latest update date will always be displayed at the top of this document. Continued use of the platform after any changes are published is considered your acceptance of the amended Privacy Policy. We encourage you to review this page periodically.

10. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to assist:

• Live Chat: Available 24/7 on the elit88 website — the fastest way to get a response.
• Email: [email protected] — for written inquiries requiring documentation.

You may also refer to the FAQ for answers to frequently asked questions regarding privacy and account security. For more information about our responsibilities as a platform, please read our Responsible Gaming and Terms and Conditions .